Build-a-Bot Workshop

Goals and Objectives

This workshop aims to provide participants with the essential skills and knowledge needed to design, customize, and refine a chatbot. Through a guided, hands-on activity, participants will explore a chatbot design framework, customization techniques, and testing and refinement strategies.

Learning Goals

• Design a Basic Chatbot: Using a design framework, participants will be able to outline a chatbot that addresses a specific user need, incorporating key elements such as conversation flow, user intents, and responses.
• Customize Chatbot Interactions: Participants will demonstrate the ability to customize a chatbot's responses and interaction patterns to align with a predefined personality and user engagement goals, using at least one customization technique discussed during the workshop.
• Implement Testing and Refinement Strategies: Participants will apply testing methodologies to assess chatbot functionality and user experience, and use feedback to make iterative improvements to their chatbot prototype.